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ERSA: Employment Changes Lives for the Better
What is ERSA?
ERSA is a membership association representing independent providers of publicly funded employment programmes. ERSA members work to provide first rate services to their customers, delivering governmental welfare to work programmes and providing support to achieve sustained employment.
What does ERSA do?
ERSA represents its members to policy makers and opinion formers who have influence in the welfare to work sector. We campaign for welfare reform to help more people find sustainable employment. We aim to be a thought leader in the sector and have established ourselves as the primary representative body for employment service providers.
Our Shared Promise on Customer Care
ERSA has lead the development of Our Shared Promise on Customer Care, a promise based on four key pillars:
- Right Treatment
- Right Result
- Your Time
- Easy Access