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Consultation on the Work Programme

DWP has launched an online consultation facility on the Work Programme. At present, there are two key themes for discussion, the payment model and capital raising. We understand there will be further questions posted soon.

The site allows you to post comments, which will be moderated by DWP staff, however all appropriate content will be visible to anyone who logs into the site. This facility will be running for 4 weeks from 19 July 2010. The site will be moderated from 9am to 5pm Monday to Friday

This comment facility will only be available for a limited time.

19 - 30 July – comments invited on a number of questions, including capital raising and payment model

2 - 13 August – discussion will move on to cover efficiencies, customers and implementation

DWP will then publish a brief on-line summary after the ideas exchange process closes.

How to take part

Access the Work Programme – Your Thoughts

You will see a series of questions. At the bottom of the page enter your name, the organisation you represent and a genuine email address and add a new comment or reply to a comment already posted.

DWP will publish your name and the name of the organisation you represent, if any, but your email address will not be published. DWP will not accept anonymous comments.

Your comment may not appear straight away as DWP will check before publishing to ensure comments comply with their terms and conditions which you will find on the website. DWP will monitor the site between 9am and 5pm Monday to Friday and aim to approve comments as quickly as possible.

 

 

 

ERSA: Employment Changes Lives for the Better

What is ERSA?

ERSA is a membership association representing independent providers of publicly funded employment programmes. ERSA members work to provide first rate services to their customers, delivering governmental welfare to work programmes and providing support to achieve sustained employment.

What does ERSA do?

ERSA represents its members to policy makers and opinion formers who have influence in the welfare to work sector. We campaign for welfare reform to help more people find sustainable employment. We aim to be a thought leader in the sector and have established ourselves as the primary representative body for employment service providers.

Our Shared Promise on Customer Care

ERSA has lead the development of Our Shared Promise on Customer Care, a promise based on four key pillars:

  • Right Treatment
  • Right Result
  • Your Time
  • Easy Access
More information about Our Shared Promise can be found under the Customer Promise tab on this site. For more information, or to sign up to the Promise, please contact amy.keenan@ersa.org.uk.