ERSA Response to DWP Interim Commissioning Strategy
ERSA has submitted a consultation response to the DWP Commissioning Strategy - interim report.
The strategy is important in setting high and consistent standards for both providers and the Department. This will ensure the best outcomes for customers are secured while maintaining value for money for the taxpayer.
An extremely vital part of this document is the proposed Code of Conduct. ERSA is very supportive of this measure, having introduced its own Code of Conduct for members in Autumn 2006. ERSA recommends that the Code must be supported by a robust mediation, appeals and sanctioning process.
We look forward to the principals in the document being enacted in the forthcoming contracting rounds for Flexible New Deal and similarly within all future procurement exercises.
To read the full consultation response from ERSA please download the document below.